Which do you use and why? Which one gets it cleaner. If it matters we have “real” winters here, meaning snow cruft and salt that absolutely must be removed.
Edit to clarify: I’m talking about a choice in automated car washes- not hand washing cars. Seems people are getting confused. Touchless is a few passes with a pressure washer. Soft touch adds spinning car-wash brush things.
Always touchless, but some film will still remain and the vehicle needs a hand washing once in a while.
When cleaning off salt with a touchless carwash find one that has the under body spray.