Lee Duna@lemmy.nz to Technology@lemmy.worldEnglish · 9 months agoBusiness owner 'hires' ChatGPT for customer service, then fires the humansnationalpost.comexternal-linkmessage-square89fedilinkarrow-up1355arrow-down113
arrow-up1342arrow-down1external-linkBusiness owner 'hires' ChatGPT for customer service, then fires the humansnationalpost.comLee Duna@lemmy.nz to Technology@lemmy.worldEnglish · 9 months agomessage-square89fedilink
minus-squarePraise Idleness@sh.itjust.workslinkfedilinkEnglisharrow-up9·9 months agoI know how AI works inside. AI isn't going to completely replace such thing, yes, but it'll also be the end of said cheap Indian call centers.
minus-squarehitmyspot@aussie.zonelinkfedilinkEnglisharrow-up7·9 months agoWho also don’t have the information or data that I need.
minus-squareAnn Archy@lemmy.worldlinkfedilinkEnglisharrow-up2arrow-down1·9 months agoIt isn't going to completely replace whole business departments, only 90% of them, right now. In five years it's going to be 100%.
I know how AI works inside. AI isn't going to completely replace such thing, yes, but it'll also be the end of said cheap Indian call centers.
Who also don’t have the information or data that I need.
It isn't going to completely replace whole business departments, only 90% of them, right now.
In five years it's going to be 100%.