Deutsche Bahn’s once-admired service has descended into chaos. Whether decades of poor investment or the company’s unusual structure is to blame, it’s a huge headache for a coalition trying to meet climate goals
The sleek high-speed train is 10 minutes behind schedule when it slides into Cologne’s main station before continuing its journey north to Dortmund. The delay is now such a common occurrence that the train manager does not even both to mention it to disembarking passengers.
In late afternoon on an unremarkable weekday in this western German city, holidaymakers are hauling suitcases through the station, workers are commuting home, and the late arrival of Deutsche Bahn’s IC 118 from Innsbruck is no surprise.
It does cause annoyance, though: a glance at the departures and arrivals board prompts one middle-aged man carrying a backpack to swear loudly as he enters the station.
Oh boy, two weeks ago I was already in the ICE when they first announced a delay of 20 minutes when the train was supposed to leave. Then a couple of minutes later the train was cancelled and everyone had to get out. We were supposed to take the next ICE that leaves in an hour.
Our ICE was fully booked. So were the other two ones that went the same day. It was either standing with a toddler for 4 hours or book a hotel for the night that won't get reimbursed because theoretically, we could have taken one of the other two trains.
You're never safe to relax. Not even when you are already sitting in the gorgeous baby compartment.
(The reason for the cancellation was a stupid dude who didn't want to leave the train despite the police showing up, and he ended up not only not leaving but threatening a worker to a point that she had a mental breakdown and could not continue the journey, hence leaving a personal shortage that would not allow for the train to be operated. )