Oh, and to add something that’s just occurred to me…

If you had a problem and couldn’t find a solution while the support was on Reddit, you could easily start a new thread that might bring you the help you needed. Now, with Discord, you have to hope that someone who knows how to help just happens to be browsing the feed at that moment, otherwise your post is getting lost in the ether, because who the fuck is searching for problems in order to offer assistance?