The new global study, in partnership with The Upwork Research Institute, interviewed 2,500 global C-suite executives, full-time employees and freelancers. Results show that the optimistic expectations about AI’s impact are not aligning with the reality faced by many employees. The study identifies a disconnect between the high expectations of managers and the actual experiences of employees using AI.

Despite 96% of C-suite executives expecting AI to boost productivity, the study reveals that, 77% of employees using AI say it has added to their workload and created challenges in achieving the expected productivity gains. Not only is AI increasing the workloads of full-time employees, it’s hampering productivity and contributing to employee burnout.

    • Nobody@lemmy.worldEnglish
      391·
      4 months ago

      Yeah, OpenAI, ChatGPT, and Sam Altman have no relevance to AI LLMs. No idea what I was thinking.

      • Hackworth@lemmy.worldEnglish
        67·
        4 months ago

        I prefer Claude, usually, but the article also does not mention LLMs. I use generative audio, image generation, and video generation at work as often if not more than text generators.

        • Nobody@lemmy.worldEnglish
          121·
          4 months ago

          Good point, but LLMs are both ubiquitous and the public face of “AI.” I think it’s fair to assign them a decent share of the blame for overpromising and underdelivering.

    • FaceDeer@fedia.io
      221·
      4 months ago

      Aha, so this must all be Elon’s fault! And Microsoft!

      There are lots of whipping boys these days that one can leap to criticize and get free upvotes.