• LazaroFilm@lemmy.world
    link
    fedilink
    English
    arrow-up
    50
    arrow-down
    2
    ·
    1 year ago

    Try it if they complain pull a Karen and speak with the manager. If they refuse escalate to corporate complain. This should not happen.

    • Kerrigor@kbin.social
      link
      fedilink
      arrow-up
      17
      arrow-down
      2
      ·
      edit-2
      1 year ago

      This happens all the time. They tried to pull it on me in store like a decade ago, and then just last week I was in a store where they tried to pull it on some dad that was there buying a console for his kids.

      If you complain, they WILL fight it and say that it’s still new.

    • Corkyskog@sh.itjust.works
      link
      fedilink
      English
      arrow-up
      6
      ·
      1 year ago

      This is normally good advice, but usually “the manager” is the only person in the store at a gamestop. The best way to get a refund is to waste their time and don’t let any other customers check out. Eventually they will give in, but you need patience and possibly to deal with angry people behind you.

      If you want to be a real d-bag you down sell every game another customer picks up, as well…

    • jeffw@lemmy.worldOP
      link
      fedilink
      English
      arrow-up
      2
      arrow-down
      1
      ·
      1 year ago

      Escalated it and nothing really came of it. Nobody could help, really.

      • LazaroFilm@lemmy.world
        link
        fedilink
        English
        arrow-up
        4
        ·
        1 year ago

        So they wouldn’t let you return it? Call your local press. Make not serving you more annoying than giving you a refund.

      • Potatos_are_not_friends@lemmy.world
        link
        fedilink
        English
        arrow-up
        4
        ·
        edit-2
        1 year ago

        Charge back. Stop bending over.

        You know you have more power than they do, right?

        Don’t let a company walk over you.

        You’re not being a Karen for calling out their bad practices. Some company tried to rip you off by selling a used game new. They WANT you to give up.