And last year they were all saying some variation on “don’t worry, AI is not going to cost anyone their jobs.”
Key take away for anyone is to never trust what an executive is saying. Much like a politician, if their lips are moving they are probably lying.
And how does it know how to process the request? Someone still needs to program or enable it to do things, otherwise you’d just be talking to a wall. So maybe you end up with less prompts, but the end state is still going to be terrible service.
This is correct.
Source: I do this for a living.